What is the initial step when greeting a client to establish a professional tone?

What is the initial step when greeting a client to establish a professional tone?

• A. Greet the client promptly, introduce yourself, and offer help with a friendly, confident demeanor.
• B. Ask for the reason for the visit before introducing yourself.
• C. Immediately transfer call to the technician.
• D. Have the client wait without acknowledgment.

Answer: (A)